Returns & Shipping
Bloom Xtracts 30-Day Satisfaction Guarantee
At Bloom Xtracts, we stand behind every product we produce and every promise we make. Therefore, if you’re not completely satisfied with one of our offerings, feel free to contact us to request a refund or to make an exchange for a different product.
Keep in mind that ALL return requests must be made within 30 days of purchase – after 30 days, all sales are considered final. In addition, customers are responsible for return shipping costs, and products MUST be returned before the refund is processed.
Can I return a Bloom Xtracts product?
Yes. As we’ve said, we stand by the quality and effectiveness of each and every one of our products. If you’re not fully satisfied, you may request a refund or exchange within 30 days of purchase.
What if it’s already been opened?
You may request to refund or exchange on opened product, as long as the package and/or labeling has not been destroyed, damaged, or otherwise tampered with.
Do I have to pay for return shipping?
Yes. All return shipping costs are the responsibility of the buyer. (You will receive e-mail instructions with how to package, address, and ship items for return).
Email returns@bloomxtracts.com with your order number and reason for return. Thanks.
Bloom Xtracts Shipping
Our shipping department works tirelessly to make sure your Bloom Xtracts purchase gets to your doorstep exactly how you ordered. Your shipping cost is calculated based on the price and weight of your total checkout.
Our shipping and handling charges cover the expenses we incur to process, pack, and ship your order. Your charges are dependent on the method you select based on the above information. Standard shipping typically takes 5 – 7 business days, excluding weekends and federally observed holidays. In some cases, shipping may get delayed.
International Orders may incur delay due to customs duty fees and transit, expected arrival is up to 4 weeks from purchase. We provide you with an email confirmation and tracking number to follow your shipment for continual updates for orders in the United States.